No employer, recruiter or agency on JobRena may charge you to apply, to be interviewed, for training as a condition of employment, or to receive an offer. If you are asked for money, report it and do not pay.
Employer verification
Organisations that want a verified badge submit registration documents and a named contact, which our country administrators review before approval.
- Registration or incorporation evidence is checked against the organisation name used on the platform.
- A verified badge appears on the Career Hub and on every opportunity that organisation publishes.
- Verification can be suspended or withdrawn if an organisation breaches our policies.
Reporting a fraudulent opportunity
Report anything that looks like a scam, even if you are not certain. Reports are reviewed by the country moderation team and listings can be suspended while an investigation runs.
- A request for payment, a deposit, or the purchase of equipment or training.
- An offer made without any interview or assessment.
- Requests for bank details, identity documents or passwords before a written offer.
- Contact from a personal email address claiming to represent a known organisation.
Candidate privacy
Your career profile is yours. You control what employers can see and you can withdraw it at any time.
- Location, contact details, documents and individual profile sections can each be hidden from search.
- Employers see the application you submit; browsing your profile does not disclose your contact details unless you allow it.
- You may request export or deletion of your data at any time.
Recruitment fee policy
Employers and licensed agencies pay for their use of JobRena. Candidates do not.
- Charging candidates a fee of any kind is grounds for removal from the platform.
- Legitimate costs such as statutory medical checks are disclosed before an offer and are never paid to a recruiter personally.
Suspicious communication
Keep early conversations on channels you can verify, and confirm the identity of anyone contacting you about a JobRena listing.
- Check that email addresses use the organisation domain shown on its Career Hub.
- Be cautious about interviews conducted only through consumer messaging apps.
- Never share passwords, one-time codes or full banking credentials with a recruiter.
Disputes and escalation
If something goes wrong during a recruitment process, we will investigate and act on the platform, and point you to the relevant local authority where a matter falls outside it.
- Raise the issue with the organisation through the application thread so there is a record.
- Report it to JobRena with any evidence you hold; we acknowledge reports and review them in the relevant market.
- Where a matter involves fraud or a criminal offence, we will support a report to the appropriate local authority.